LawnMaster FAQs

Yes, for customer service call toll-free at (866) 384-8432 or email info@cleva-na.com. 

Please note for Canadian callers only:

 • Dial Toll-Free: (866) 384-8432
 • Press 1 for Lawn & Garden Outdoor Power Equipment.
 • Please note: If you press zero, you will be directed to a LawnMaster USA customer service team who has limited visibility of Canadian product information.

LawnMaster can be purchased at a variety of retailers, including Amazon and direct from the manufacturer at us.cleva.com. Please note: not all models are available at all retailers. If you need assistance ordering from our website, please email orders@cleva-na.com.

Yes. Please call customer service at (866) 384-8432 to place an order.

Please visit the LawnMaster Warranty page for more information.

No, registration is not required for a valid warranty, but it helps us provide you with better service in the future. However, please keep proof of purchase or receipt for Warranty purposes. Please visit the Warranty page for more information. Visit the Product Registration page to register.

The model number is located on the retail carton, on the cover of the Operator’s Manual and on the data label that is on the tool.

Please refer to the Operator's Manual and if you still have questions please call customer service at (866) 384-8432 or email info@cleva-na.com.

Yes. Refer to the Operator's Manual for the replacement line size and instructions for winding new line onto the spool.

Run times may vary depending on environmental and operational conditions.

Please call customer service at (866) 384-8432 for assistance with your LawnMaster product.

No, at this time LawnMaster does not ship to Canada. We only ship to continental U.S. and Hawaii. Canadian customers should call (866) 384-8432 and press 1 for Lawn & Garden Outdoor Power Equipment to place orders for replacement parts over the phone.